Qualitative Research Project

Category :

Research

Client :

NHS

Start Date :

July 2019

Designer :

Teamwork

01 . Main Objective of the Research Project

The primary objective of this research project, conducted by Masters students from the University of Huddersfield, was to evaluate the efficiency and performance of the Electronic Patient Records (EPR) system implemented in 2017 at Calderdale & Huddersfield NHS Foundation Trust. It specifically aimed to analyze the strategy behind the EPR rollout, the motives for its launch, future visions for the system, and its expected contributions to the trust in terms of financial benefits and service quality improvements.

02 . Research Methods

The research project utilized a qualitative approach to evaluate the Electronic Patient Records (EPR) system at Calderdale & Huddersfield NHS Foundation Trust. Data collection involved semi-structured interviews conducted with seven participants, including clinical directors and NHS consultants. These interviews were designed based on themes derived from the project brief and relevant literature, ensuring a logical sequence of questions that addressed respondent orientation, issues, follow-ups, and specific insights. The semi-structured format allowed for flexibility, enabling interviewers to adapt questions based on initial responses while maintaining a formal setting. Following data collection, thematic analysis was applied to identify patterns within the responses. This method was chosen for its suitability in exploring attitudes and opinions, with an emphasis on subjectivity inherent in qualitative research. The process included generating questionnaire ideas collaboratively among the research team, modeling subsequent interviews on knowledge gained from initial ones, and ensuring the design followed frameworks like Labaw’s pyramid for logical sequencing and layout.

03 . Healthcare Industry Context

The project situated the EPR evaluation within the broader healthcare industry, noting significant investments in health information systems to enhance care quality. It referenced the impact of IT on data quality, access, management, productivity, and reductions in clinical errors. The NHS’s push for digital integration, as outlined in plans like “Safer Hospitals, Safer Wards” from 2013, was highlighted, aiming for cost savings and improved care through digital records. Examples from other trusts, such as Chelsea and Westminster Hospitals integrating EPR for modernization, were discussed to illustrate the trend toward efficient, reliable patient information access across primary, secondary, and tertiary care.